Reference

How super888 Handles Your Personal Information

We collect only what we need to run your account and process payments through bKash, Nagad and Rocket. This page explains exactly what data we hold, why we hold it, and how you can ask us to change or remove it.

Data Collection ScopePayment Data HandlingAccount Security PracticesYour Rights ExplainedContact Paths

Browse the Lobby Read FAQ

What We Collect and Why We Keep It

super888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a super888 account, we ask for basic identity details — your name, mobile number and email address. These let us verify who you are before processing any withdrawal. When you deposit through bKash, Nagad or Rocket, we store a transaction reference and amount

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against your account ledger so you can see your full funding history. We do not store your mobile wallet PIN or full payment credentials on our servers. Session data such as your device type, browser version and IP address is logged each time you access the
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lobby. We use this to detect unusual login patterns and to keep your account secure against unauthorised access. Cookies on the site help us remember your language preference and keep you logged in between visits. You can clear cookies from your device settings at any time,
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though doing so will end your active session. We retain account data for as long as your account remains open plus a reasonable period after closure to meet any legal or dispute-resolution obligations. You may request a copy of your stored data or ask us to
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delete it by contacting our support team through the channels listed below. Availability of the platform itself depends on your local law and eligible regions, and this policy applies only where you are permitted to hold an account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

How to Contact Us About Your Data

If you have questions about your personal information, want to request a data export, or need something corrected, reach out through any of the paths below. Our support team handles privacy queries with the same priority as account issues so you get a clear answer without delay.

Team online

Live Chat

Open the chat widget from any page on the site. A support agent will confirm your identity through your registered mobile number before discussing account data. Chat is available around the clock and responses typically come within the same conversation session.

Email

Send your request to the support email address listed in your account dashboard. Include your registered name and mobile number so we can locate your records quickly. We aim to respond within one working day for data-related queries.

Mobile Wallet Verification

For sensitive changes like updating your bKash, Nagad or Rocket withdrawal number, we verify through a one-time code sent to your registered mobile. This extra step ensures nobody else can redirect your funds without your knowledge.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We built our data practices around the principle that your information belongs to you. Every layer — from encrypted connections to cookie management — is designed to give you visibility and control over what we store.

Encrypted Connections All data moving between your device and our servers travels through encrypted channels. Whether you are checking your balance or submitting a bKash deposit reference, the connection is protected against interception by third parties on shared networks.

Cookie Management We use session cookies to keep you logged in and preference cookies to remember your language setting. No advertising trackers from outside networks are loaded. You can delete cookies from your browser or device settings whenever you choose.

Account Access Controls Each login requires your password plus a one-time code sent to your registered mobile number. If three incorrect attempts are detected in a row, the account locks temporarily and you receive an alert so you can act if someone else tried to get in.

Data Retention Policy We keep your personal records active while your account is open. After you request closure, we retain minimal records for a limited period to resolve any pending transactions or disputes, then permanently remove them from our active systems.

Third-Party Sharing We do not sell your personal data to advertisers or data brokers. Information is shared only with payment processors like bKash, Nagad and Rocket to complete your transactions, and with legal authorities if required by applicable law in your region.

Requesting Changes or Deletion You can ask us to correct inaccurate details, export a copy of your stored data, or delete your account entirely. Submit the request via live chat or email, confirm your identity through our verification step, and we process it within the timeframe communicated to you.

Answers About Your Data and Rights

Below are the questions our support team receives most often about personal data, account security and how we use information tied to bKash, Nagad and Rocket transactions. If your question is not covered here, reach out through live chat or email.

We collect your name, mobile number and email address. These are the minimum details needed to verify your identity, process withdrawals and send you account notifications. We do not ask for documents unless a withdrawal verification step requires it.

No. Your mobile wallet PIN is entered only within your own wallet app during a deposit. We receive a transaction reference and amount from the payment processor, but your PIN and full wallet credentials never reach our servers.

Open live chat or send an email to our support team requesting a data export. After verifying your identity through a one-time code to your registered mobile, we compile a summary of your stored records and send it to your registered email address.

Yes. Contact support and request full account deletion. We will confirm your identity, close the account, settle any pending balance, and then remove your personal records from active systems within the retention window stated in this policy.

Only our payment processing partners — bKash, Nagad, Rocket — receive the transaction data needed to move funds. We do not share your details with advertisers. Legal authorities may receive information only where required by law in your jurisdiction.

Inactive accounts remain on our system with data intact. If you formally request closure, we retain minimal records for a limited period to handle disputes or compliance requirements, then permanently delete them. You can reopen before the deletion window ends.

We use password-plus-OTP login, automatic lockout after repeated failed attempts, and encrypted connections for every session. If unusual activity is detected — such as a login from a new device — we send an alert to your registered mobile immediately.

We use only session and preference cookies. No third-party advertising trackers load on our pages. Your browsing behaviour on super888 is not shared with outside ad networks or data aggregators.

Go to your account settings and submit a change request. We verify the update by sending a one-time code to both your old and new number or email. Once confirmed, the new contact becomes your primary for logins and withdrawal verifications.

This policy covers data handling for anyone who holds an active super888 account. However, access to the platform itself depends on your local law and eligible regions. If you reside in a jurisdiction where participation is restricted, this policy does not grant you access.

How super888 Handles Your Personal Information

How to Contact Us About Your Data

Live Chat

Email

Mobile Wallet Verification

Data Handling, Cookies and Account Security

Answers About Your Data and Rights

01 What personal data does super888 collect when I register?

02 Does super888 store my bKash, Nagad or Rocket PIN?

03 How can I see what data you hold about me?

04 Can I ask super888 to delete my account and all data?

05 Who else can see my personal information?

06 What happens to my data if I stop using my account?

07 How does super888 protect my account from unauthorised access?

08 Does the site use tracking cookies or share data with ad networks?

09 How do I update my registered mobile number or email?

10 Does this policy apply to all regions?

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